We at Ridertoys understand that what value this add to your child’s Memory when you Gift this Ride on car or Ride on Jeep to your Kids or Others on their special occasion like Birthday .This Brings Smile on a kids face . Taking all this thing in consideration , We at Ridertoys chose the Best Professional Logistics partners like Udaan , DTDC , The Professional Courier VRL Logistics as Channel Partners for Shipping . We pack the order in such a way so that it doesn’t get any Damage while transportation . Even after taking all possible care at times you get Product in Damaged condition .
You don’t need to worry about it
You will have to share us , the Unboxing uncut Full Length Video while opening the Parcel at our support whatsapp number . you will have to report this Incident to us within 2 days
Products that are faulty/defective may be returned or exchanged within 14 days after the date the product is delivered. The refund will be applied to the original payment method used for purchase. Products that have been assembled / used CANNOT be returned, unless the defect cannot be detected until the product has been assembled/used.
If there is a damage where in a part can be Changed , we will try our best to Ship you the part at NO ADDITIONAL COST .
RETURN OR EXCHANGE PROCESS Please email us at firstname.lastname@example.org and include in your email a copy of your invoice/receipt, order date, product name, the reason of return, name of the purchaser . event that an item is to be returned for reasons that not due to our mistake or faulty / defective product, the customer is responsible for return freight/shipping cost. In any event, any returned product that is opened, used, damaged, or missing parts will result up in a restocking fee equals to 25% of the purchase price, unless the defect cannot be detected until the product has been assembled/used.
Please pack all items adequately in the original box to prevent damage in transit, and please ensure that all packaging, accessories, and instructions are included , It has to be in the same Original condition you Received it
We recommend using a shipping method with tracking and insurance and signature confirmation. We are not responsible for any losses or damages caused by the return shipping.
Please keep the shipping receipt and email us with the tracking number. Upon receipt of the package and completion of our inspection, a refund or replacement will be processed. If the product is found to be defective, we will either grant a full refund or a replacement at no additional cost. If the product is NOT defective, we will refund the original purchase price, less the returning shipping cost (if applicable),